Bought a Wand and noticed the batteries had a slight bit of corrosion on them. Quick message to customer service, and I had 2 new batteries on the way! Fantastic service as always!
I ordered a thermal twist kit and the PID/ power source came broken. I reached out months later to see if they would replace it, and they shipped me a new one a day later with no hassles.
This thing is amazing just like the ruby twist bundle. Knock your D!€k in the dirt and super tasty! Lol VGoodiez is great with fast shipping and customer service response! When I say fast shipping I mean its not Temu. It can take 5 days but it's insured if ya buy that for the whopping price of less than 5 dollars. People are so used to amazon deliveries or walmart deliveries they get to you in 2 or 3 days. Vgoodiez isn't Amazon with logistics setup across the country. Take it easy friednds you'll get your orderto you relax! ♡ 5 stars is tip top! They couldn't get any better unless tgey started giving away everything for free. Lol. keep up the good work! Thank you!
Great customer service fast shipping good people! I look forward to coming back once my funds renew lol Definitely in my top .com stores to shop!
I picked up the curated budget wireless bundle for dry herb only and it is great! It is everything I expected and more.
Not only is the price awesome, but it comes with all you need aside from material and a glass piece. At least the glass is easy to remedy with the Cell Bundle, making for one complete desktop setup. Shipping is fast and packaged well too!
Ordered a ball vape on a Friday night. Had it by Monday after getting home from work. All sorts of nice touches in these curated kits. Was packaged and shipped with care. Products care as ordered with some small extras too. Will be recommending them to anyone who will listen… cheers!
Ordered a B0 for my first ever vaporizer from them and they made their magic happen! ;) Thanks so much for the quick delivery, opening my package made my whole week. As someone on a tight budget the cheap price point and free shipping were amazing! Seriously you guys rock.
Dude, I have never had issues with this company and their business model, maybe alittle simple, but it works…idk, this is first place anyone should check for anything vape wise
Just wanna leave a review of my first birthday gift purchase experience with VGoodiEZ for the following items to myself for my 'SHISHA / HOOKAH' setup :
- Moab Wireless Enail Station by CH ,
- Venus Male Flower Diffuser by CH - Add 4mm Ruby / Cocobolo / Machined ,
- Shovelhead Bowl by CH - Ed's TnT Cocobolo Handle / 14mm Male ,
- Mercury Female Flower Diffuser by CH - Add 4mm Ruby / Cocobolo / Machined ,
- 2 x Elev8R Watertool Attachment (Injector Injector) by 7th Floor - Glass (ELV 8) (Pick siize) / 14mm Male ,
- Pax Loading Tool by CH ,
I am currently half way around the world outta NYC for work and VGoodiEZ shipped all the way to where i am at safely in asia !!
***Thank you 'SCOTT' again and again for suggesting and assisting me for everything and getting the 220V power voltage for the MOAB cause of where i am at !!
*** Will "1000% DEFINITELY" will order again and actually already planning my next order once my wife forgets about this previous big order.......so i dont need to sleep in the bathroom for a week....lol...
.....joking aside......VGoodiEZ is one of the only 2 or at most 3 online shops outta maybe over 100 shops that i have shopped online throughout many years where i have the best customer services with.......
THANK YOU
Patrick
Pleasure to do business. I will be ordering more from here.
I have purchased just about one of everything except a heavy kit..... carta2, puffco peak pro bundle, inspire wand and the v-wand and bubbler kit etc etc, and just placed an order for mighty+ executive bundle!! Everything they carry and sell are legit real branded products which all register with the manufacturer easily upon unboxing, and they are priced lower then anywhere else I have found in NY state. They are a very on point small buisness and customer service is next to none, I've personally experienced them proactively solving any issues and making the purchase process so easy that I would be silly to go anywhere else. I will be a customer for life!!!
We appreciate your support! Thanks for taking the time!
I was on the fence between the b1 or f22 bundle. I had decided on the b1 and finally pulled the trigger. Shipment was super fast. I Received it earlier than the projected date. Upon arrival and after opening my order up I realized that I had actually went with the f22 instead of the b1 because I forgot got to switch them around in my cart! I had been back and forth before finally making my decision on the b1. The f22 was ready to go out of the box with the 14mm shovel head and hit after hit this thing is fantastic! I’ve been dabbing for awhile now and was wondering if it would be worth it to get a ball vape and if I could even get high on flower anymore? Ends up I think it’s going to be my new go to! So good! I ran it with a 9” dab rig style bubbler with no water and the hits are so good! Vgoodiez set it up, burned the coil off, installed everything. Had it in 3 days. Lots of stickers and a personal thank you note. I’m new to ball vaping but can tell this is the place to go for your set up! Don’t hesitate VGoodiez and f22 ball vape bundle are good to go👍 Great experience.
Thanks so much for the kind words and for taking the time!
I cannot believe how fast the shipping is. Incredible. I was alerted within minutes from my shopping app my order had been shipped. When they arrived I could instantly tell these Titanium Capsules were on a whole new level. The appearance, machining and most importantly the airflow. These are simple the only Capsules I will ever use again in my Mighty + .Had questions that where addressed immediately addressed with solutions. Customer for Life
I can’t say enough about the customer service @ Vgoodiez. I buy the majority of my vaporizer products from them. I always compare prices of other sites and Vgoodiez is always one of the most reasonable. But here is where they really shine. Their customer and repair teams are responsive, competent and honest. For one product I purchased, they repaired the unit at no cost under warranty after the button started to malfunction. Most companies would have tried to convince me I caused the malfunction. Shortly after that they repaired the same unit because I dropped it at what I feel was a reasonable cost. The RMA process was easy and the repair team returned my unit within 3-4 business days. Whether you like the products you buy from Vgoodiez can vary based on the manufacturer. Some items are ether than others. But I promise you will love how Vgoodiez does business. Well done Nate, Scott and the rest of the Vgoodiez team!
Greetings from (broken) Britain across the pond. Was looking to upgrade the dosing caps on my S&B Mighty+ from the standard aluminium to stainless steel. These seem in short supply worldwide, but that was before I discovered you guys. I ordered from your good selves, and aside from a small query regarding parcel tracking which was resolved within hours (thank you Jay), my order arrived 10 days from the ordering date.
I am exceptionally pleased with my purchase (does exactly what it says on the tin), coupled with fantastic customer service and prompt delivery. Thank you guys!
Also, your very informative website has piqued my interest in home rigs. I feel I may be in touch again soon...
The physical B2 bundle product is amazing. Hand assembled and ready to plug and play by Scott. He also was kind enough to warn me about trying to get it expedited over the weekend. They have won me over!
Ordered the wrong item on a Saturday; texted them after business hours on accident. They responded within an hour and we sorted the issue quickly and easily. Would recommend!
These guys rock! I had an issue that with a broken PID that I thought wouldn't be fixed but they fixed it! Really impressed by how they stand behind their sales, even old ones. You can buy cheap shit from China anytime but this is the kind of customer service you stay for. Guess I'm buying from here for all the rest of my needs.
I had a small order issue and emailed the store right away. Within 15 minutes I had the issue rectified!! That’s truly exceptional!!
I have ordered multiple items from Vgoodiez and everything has always been as expected ( fair price, fair product shipped decent). I needed to replace a PID for my ball vape coil and instead of trying to upsell me a whole new setup, Jay emailed me and we figured out that I could a better model controller for my needs for LESS $$ than my original. Technology changes and these guys/gals are on it man. Also, they actually return phone calls. Fuckin dope.
They stand by their word and are quick and responsive with customer service inquiries. You can trust these guys. Quality stuff. Thanks for everything guys!
Terrible customer service. They review these messages so they can block the bad ones. I reported them to the Better Buisness Bureau.
As if your private insults and email are not enough to us, you had to take the time to maliciously write these reviews.
Our guidelines on returns are very clear. We do not accept used returns. Sorry you didn't do your homework and I'm sorry that you are trying to compare us to somebody else in this industry that you work for in the past or perhaps currently work for. We do not have the same catalog as Planet of the Vapes and we do not have the same policies. We offered you a solution to sell it on the second hand market and all you wanted to do was try to bully me into getting your money back. I'm sorry our policies are very clear and we are a small company that is not in a position for you to treat us like a free vaporizer rental store. Grow up and go shop at Planet of the Vapes since they seem to be such a good resource for you. We don't even understand why you didn't buy from them in the first place.
I just copied the response from this last two. One star reviews that you gave us. We don't post them initially because we get quite a lot of spam on these things. Let us know how it goes with the better business bureau because you don't agree with our policies. You obviously still work for Planet of the Vapes or have great loyalty to them to be treating a small family business like this because you didn't get your way.
Great company and awesome employees. Quick communication. Quick shipping.
Will def be dealing with v goodies in future
We appreciate the kind words and support! Holler if we can help!